Reliance Energy had commenced its operations in year 2002 after unbundling of former Bombay Suburban Electric Supply Ltd. (BSES Ltd).
Reliance Energy took over from BSES and revolutionise the power sector in Mumbai. It is actively engaged in providing high quality and reliable power supply to all Mumbaikers. It is catering to the power needs of over 2.8 million customers in Mumbai
Reliance energy provides wide array of payment options for the consumers to pay their bills. Consumers can select any payment mode based upon their preferences.
Reliance Energy InstaPay Bill Payment
Paying your electricity bills online is very convenient way of making bill payment. You may pay your bills through Internet by using InstaPay service. With Instapay you can pay your bills by using NetBanking/Credit Card/ITZ Cash Cards.
InstaPay Service offers the flexibility to the customers to make payment without getting registered on the site.
•    Visit the following link for accessing InstaPay option

http://www.rel.co.in/rel/jsp/billInternet.jsp

•    Enter your Customer Account Number in the space provided.

•    Select your outstanding Bill online and Click on Pay Button.

•    Choose the preferred mode of payment from Net banking/Credit card/ITZ cash Card

•    Proceed with the payment. Your transaction will be completed in few seconds and you may receive an E-receipt and status of transaction as successful.

•    E-receipt is also sent to your email address. Your mobile will also receive a SMS confirmation of your payment.

•    For making payments by using Net banking feature, you need to ensure that your net banking is activated on your account.  Login with your Net banking User Id and password to access your bank account and make payments.

•    For making payments by using CreditCard, you should have a verified Master/Visa Credit Card. You will be asked to submit various details like Name on the Card, 16 digits Card Number, Expiry Date and 3 digit CVC code on the back of the card.

•    For ITZ cash card payments, keep your account number and password for saving your time.

•    Once the transaction is completed, you will receive the status of the transaction as successful. The E-receipt is generated and you may take a printout of it. E-receipt is also sent to your registered email address

Reliance Energy Bill Pay through Mobile Phone
You may also make your reliance energy bill payment through your RIM phone by using ITZ cash card.
To use this service get yourself registered on R World.
Once the registration process gets completed, buy a ITZ cash card and access R world from your RIM mobile.
In R world menu select More Services >Tools Kit> Reliance Energy Bill Pay>Pay Bill
Click on Pay, Enter your ITZ User ID & Password and click on submit.
You will receive the status of the transaction as Successful/Failed.
Reliance Energy Electronic Clearing Service

This feature allows you to pay your bill automatically every month at due date from your bank account. You need not worry about remembering the due dates and paying your bills yourself.

•    Get ECS Mandate form by visiting any reliance energy customer care centres or download it from the following link
www.rel.co.in/pdf/mandateForm.zip

•    Complete the ECS mandate form and get it signed by your Bank

•    Submit one copy of form at your bank and other copy at customer care centre.

•    After registration is done successfully, ECS will be applied to your account from next billing cycle.

Reliance Energy Voluntary Deposit Scheme
•    With VDS scheme, you can make advance payment for your bills and also earn the interest on your payment.

•    You may earn interest @ 7% from the date of deposit and at the same time you need not worry about paying your bills.
•    Download the VDS form by visiting the following link

http://www.rel.co.in/pdf/VDS_Form_ENGLISH.pdf

•    Complete VDS application form and deposit your advance payment via cash/cheque/DD at the customer care centres mentioned in the following link.

http://www.rel.co.in/HTML/home_contactCustomerCare.html

•    You may also send the VDS application along with cheque/DD at the following address
VDS Payment
Reliance Infrastructure Ltd.
Despatch Section
RNA Corporate Park Old Kalamandir,
Near Collector’s Office,
Bandra (East)
Mumbai 400 051

In addition to these, you may also make payments for your Reliance Energy Bills by using the following methods.

•    Drop Boxes
•    Easy Bill Outlets
•    Cash Counters
•    By Post
•    Collecting Bank Branches